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Frequently Asked Questions
Thinking of hiring an Executive Virtual Assistant? Here's everything you need to know about working with Lorraine Freelance PA, trusted by Founders, Business Owners and CEOs across the UK.
Whether you're an ambitious start-up or an established company, we can help.
Executive Admin focuses on business-critical support like inbox management, meeting prep, travel, and CRM tasks. Personal Admin helps with home-life organisation, diary planning, bookings, reminders, so you can switch off after hours.
I support high-performing CEOs, consultants, and business owners who need reliable, discreet, and proactive PA support. Many of my clients value calm, clear communication and high-level organisation.
Absolutely. Many of my clients come to me for that exact reason, to have one point of contact who can manage their workday and their to-do list.
Just fill in the contact form or email me directly. We’ll book a short intro call to talk about your goals, pain points, and how I can help.
I offer both! You can book regular monthly support or project-based help depending on what you need.
An Executive Virtual Assistant is a senior-level remote partner who manages your diary, inbox, and operations so you can focus on running your business, not running around after it.Unlike a traditional VA, an Executive VA works at director level: making decisions, spotting problems early, and keeping things moving without needing to be micromanaged. At Lorraine Freelance PA, that's exactly the role we play for CEOs and Founders across the UK.
A standard VA completes tasks. An Executive VA runs operations.A standard VA works task-by-task. An Executive VA owns entire areas of your business - diary strategy, inbox management, client communications, reporting, and day-to-day operations.With 20+ years of Executive PA experience, including a decade in aerospace, Lorraine Freelance PA works one way: we anticipate. We don't wait to be told what to do.
An Executive VA gives you back the one thing you can't buy more of: time.We protect your diary, control your inbox, and keep operations running smoothly in the background. Most Lorraine Freelance PA clients get 10+ hours back in their week, every week, hours that go straight back into growing the business.Beyond time, you get a second pair of experienced eyes, flagging risks and streamlining the details so you can focus on strategy.
If it's taking up your time but not your specific expertise, outsource it:· Diary and calendar management· Inbox management and correspondence· Client onboarding and communications· Meeting preparation, minutes, and follow-ups· Reporting, document formatting, and proposals· Travel planning and logistics· Ongoing operational support and process improvementIf a task needs doing well but doesn't need to be done by you, it belongs with your Executive VA.
Skills matter, but fit matters more. You need someone who understands your business, shares your standards, and communicates the way you do.The right Executive VA feels like an extension of you, trusted by your clients and team, proactive without needing constant direction. That's why Lorraine Freelance PA starts every relationship with a proper discovery conversation, not a rushed sign-up.
Faster than you'd think. After a discovery call, we agree the scope, get your agreement signed, and move straight into onboarding. Most clients are up and running within a week or two, no lengthy paperwork trail, no delays.Onboarding itself takes days, if that. But being properly onboarded and being fully immersed in your business are two different things. Understanding your rhythm, priorities, and the way you think takes longer, usually the first couple of weeks to a month, as your Lorraine Freelance PA Executive VA gets under the skin of your business, not just the surface of it.
Yes. Confidentiality is built into how Lorraine Freelance PA works, not an afterthought.Every client relationship is covered by a formal agreement before any work begins. Working closely with sensitive business and personal information, discretion isn't optional; it's the baseline.
It depends on what you want to hand over, and that's exactly what we work through on your discovery call.Some clients need a handful of focused hours a week. Others need a fuller partnership across operations, communications, and projects. There's no one-size-fits-all number; we help you find the right level of support for where your business is right now.
They will, and that's fine. Businesses grow, priorities shift, and what worked six months ago might not fit next quarter.Your support flexes with you. As your business evolves, so does the scope of what we take off your plate.
If you're still doing it all yourself, you're not running your business; you're running yourself into the ground.The right time is usually earlier than people think. Your inbox controls your day, meetings fall through the cracks, or you're spending hours on things that don't need your expertise. If that sounds familiar, that's your sign.
You don't have to figure that out alone. We'll explore this together in your strategic consultation with Lorraine Freelance PA, so you get support that matches your vision, team size, and operational pace.Every Founder and CEO runs their business differently, so every package is shaped around how you work, not a fixed template.
Our support grows with your business. As a freelance personal assistant partner, we'll tailor your plan as your needs evolve - more hours, wider scope, or extra hands from the wider team.You're never locked into a package that no longer fits.
Hiring a virtual PA in the UK gives you professional, experienced support without the cost of office space, equipment, or a full-time salary - a cost-effective way to scale.For Founders and Business Owners, the real benefit goes beyond cost. It's time and headspace back, so you can focus on growth and the decisions only you can make.
Business support takes the practical, time-consuming work off your plate - diary management, communications, reporting, operations - freeing you up for growth and strategy.For a CEO or Business Owner, the value isn't just time saved. It's peace of mind, knowing the details sit with someone experienced, trustworthy, and invested in your business doing well.
WHY CHOOSE US?
We anticipate. We don't wait.
Working with you, not just for you.
Those tasks that need delegating?
We're already on top of them. We think fast and get straight to it, efficient and detail-driven, giving you the space to focus on your business.
A proactive partner, not just someone checking your inbox, trusted by some of the most exciting and influential small businesses in the UK.
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